Why choose Chamberlains as your Insurance Law firm in Brisbane?
- Local Expertise: Regardless of whether you’re an insurer, broker, or policyholder, our Brisbane Insurance Lawyers understand the common issues you face in Brisbane and Queensland. Our experienced team is well-versed in dealing with local statutory authorities, ensuring you always receive accurate, relevant legal advice.
- Industry Experience: We have extensive experience acting within the insurance industry, particularly in handling complex construction and engineering claims. Our team boasts significant specialist expertise, having worked alongside major insurers, brokers, loss adjusters, and businesses across Australia and the Asia Pacific region. This provides unmatched industry knowledge and insight into evolving business practices, helping clients navigate complex insurance contracts and exclusion clauses effectively.
Our expertise covers the full range of insurance issues, including personal injury, public liability claims, medical indemnity, professional indemnity, income protection, officers’ liability, product liability, and travel insurance. We also address issues of deceptive conduct and failure to disclose material information.
- Proven Success: Chamberlains has a strong track record of successfully resolving disputes, providing robust claims defence, handling policy cancellation matters, and effectively navigating complaint procedures, including engaging with the Financial Ombudsman Service. Our consistent delivery of the best possible results and our commitment to minimising your legal fees have established us among the best lawyers recognised by prestigious bodies like the Queensland Law Society.
If you require expert Insurance Law advice in Brisbane, contact us today to discuss your needs. As experienced law professionals, we’ll work with you to achieve your optimal outcome across various areas.
Your Brisbane Insurance Company’s Obligations to Replace, Repair or Cash Settle
Under most insurance policies, the insurer has the right to determine whether to replace, repair, or cash settle based on the type and extent of the damage and the claims arising from it. Our Brisbane Insurance Law service can provide expert guidance on understanding all aspects of your policy.
Information Your Insurance Company May Request During Investigations
If your insurer is investigating your claim in Brisbane, they can only request information that is directly relevant and necessary to the claim. Under Queensland’s Insurance Laws, this must be done appropriately and respectfully.
Investigators must only collect information that is reasonably relevant to your insurance claim.
Some of the most commonly requested information includes bank statements, telephone records, and driving records. If you’re concerned about the nature of the information being requested from you, you should ask your insurer to explain why the information is relevant to the investigation.
Insurance Coverage When Premiums Are Paid in Instalments
Under Brisbane Insurance Law, you will still be covered if you have been paying your instalments on time. Insurers cannot cancel your insurance policy for non-payment without first providing you with written notice at least 14 days before cancellation. The Chamberlains Insurance Law service can assist you in resolving any disputes.
Special Services to Consider as an Insurance Broker
- An insurance broker must act in the best interests of their clients. All brokers must comply with a professional code of conduct as members of the National Insurance Brokers Association of Australia (“NIBA”). As part of the NIBA, Insurance Brokers must review their clients’ insurance policies, provide advice on any relevant changes that may affect their clients and ensure clients comply with their insurance obligations. This includes meeting disclosure requirements and ensuring timely payment of premiums.
- Insurance brokers are required to act in their clients’ best interests while ensuring they comply with all relevant laws and maintain transparency to manage potential conflicts of interest that may arise. Various other service standards must be adhered to, which are found under the NIBA Code of Practice.
- A broker’s role also involves assisting their clients in identifying potential risks and explaining terms or conditions, costs associated with insurance policies and the various options. They must also outline benefits and discuss exclusions that may affect an insured’s compliance with their policy of insurance.
Call us at 1300 676 823
Email us at hello@chamberlains.com.au
Contact our office:
Brisbane
Suite 406, Level 4/10 Market Street, Brisbane City QLD 4000
