On 21 December 2020, the Australian Competition and Consumer Commission (ACCC) commenced proceedings against Lorna Jane Pty Ltd ACN 065 384 616 (Lorna Jane) and Ms Lorna Jane Clarkson. The ACCC alleged that those two entities had engaged in misleading and deceptive conduct, made false or misleading representations, and engaged in conduct that was liable to mislead the public.
Between 2 July 2020 and 23 July 2020, Lorna Jane made a number of representations in its stores, marketing materials, and social media regarding a line of products promoted as ‘Anti-Virus Activewear’ which had been treated with a substance dubbed ‘LJ Shield’. These representations include, amongst other things:
What is Misleading and Deceptive Conduct?
Under section 18 of Schedule 2 to the Competition and Consumer Act 2010 (Cth), known as the Australian Consumer Law (ACL), a person must not, in trade or commerce, engage in conduct that is misleading or deceptive or is likely to mislead or deceive.
Whether conduct is misleading or deceptive must be considered by reference to a hypothetical individual who would have been a member of the class of consumer affected by the conduct. The question of whether particular conduct is misleading or deceptive is a question of fact to be answered in the context of the relevant surrounding facts and circumstances.
If a person has acted in reliance on someone’s misleading and deceptive conduct and suffered damages as a result, they are able to recover these damages from the representor under section 236 of the ACL. Additionally, the ACCC as regulator may seek that a person who engaged in misleading and deceptive conduct pay a pecuniary penalty pursuant to section 224 of the ACL.
Outcome
Lorna Jane and Ms Clarkson cooperated with the ACCC and made admissions regarding the allegations. The Federal Court of Australia handed down its decision on 23 July 2021, finding that Lorna Jane had engaged in misleading and deceptive conduct, and otherwise made false or misleading representations and engaged in conduct liable to mislead the public, by making the Representations. The Court ordered, by consent, that: